Most of us have had the benefit of a medical assistant's work when
visiting a clinic, or doctor's office. But have you ever wondered if you
have what it takes to pursue medical assistant training as a career?
There are key traits every medical assistant should have such as strong
communication skills, empathy, dependability, stress tolerance,
self-control, courtesy, integrity, attention to detail, and agility.
It might help to understand what exactly a medical assistant does
before you can appreciate the traits required to become one. While
clinical duties vary according to state law, medical assistants
generally perform a mix of administrative and clinical duties, including
scheduling appointments, billing and coding for insurance purposes,
maintaining medical records, taking and recording vital signs,
documenting medical histories, preparing patients for examination,
drawing blood and administering medications as directed by a physician.
Medical Assistant Traits
Do you possess any of the below traits? The following common traits may make you think about a medical assistant careers choice in a new light:
Strong Communication Skills: Listening to others
without interruption while still asking relevant questions is key to
obtaining valuable information that may be helpful to the doctor. Good
communication is also about sharing important physician instructions
clearly with patients and answering any questions he or she may have.
Empathetic: It's not only being a good listener that
is important to a medical assistant, but also understanding any
concerns, joys, and other situations and experiences patients are
sharing with you. This may help them feel more at ease during the
appointment.
Dependability: The doctor, your health care team
members and the patients all depend on you to be on time, know your job,
and respect the accepted protocols.
Stress Tolerance: A busy doctor's office or clinic
can get quite hectic. Patients come to your facility in need of care,
and there will always be plenty of paperwork to maintain, all of which
contributes to the chaos. The everyday stresses that all of these
situations can cause requires a strong, tolerant person to effectively
handle each and every one.
Self-Control and Courtesy: It's easy to react to a
busy physician, or a frustrated patient who is in pain or full of
questions, but having self-control of your own emotions and actions in a
health care setting while remaining courteous is the mark of a true
professional.
Integrity: In a health care environment, the
information a medical assistant collects and has access to is privileged
information. The HIPAA Privacy Rule requires discretion of patient
health information, but it's also a courtesy to be respectful of any
information you obtain from a patient, even in casual conversation. As a
result, medical assistants are faced with moral and ethical situations
every day. Integrity is paramount to being a good medical assistant.
Attention to Detail: By being alert and attentive to
details, you will be better able to help your patients, assist the
doctors caring for them, and aid your colleagues so they can do their
jobs more effectively.
Agility: Possessing manual dexterity and visual
acuity will be invaluable in the medical assisting field when performing
medical procedures.
Typically, those interested in becoming a medical assistant enjoy
helping people, teaching and talking with others. If any of these traits
appeal to you, it is important to find the right medical assistant training program that will teach you hands-on techniques from experienced instructors.
By Len Simpson
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